Pfleuger Reels Customer Service

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justin84
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Pfleuger Reels Customer Service

Postby justin84 » Sat Jul 23, 2016 2:49 am

I've used their President spinning reels almost exclusively for the last 10 or so years. Our recent vacation I lost about a half dozen fish after the drag intermittently stopped working, and the line broke. Sent the reel to Pfleuger with an explanation hoping for a free repair, at best. In the mail yesterday was a shiny new President! When you have customer service like that, that basically seals the deal for me I don't think I ever grab another reel on a store shelf. Same with St Croix rods. Just thought I'd share that.


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Dewey
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Re: Pfleuger Reels Customer Service

Postby Dewey » Sat Jul 23, 2016 5:47 am

Always great to hear about good customer service. Wish more companies would stand behind their products like that.

St Croix rods you mentioned are another great example. I use them for musky fishing and couldn't be happier.

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